Privacy Policy

The controller of the personal data processed via the francaroastery.com website is:

P.P.H.U. „BEROTEX" Jarosław Majtczak
ul. Kolumny 221
93-613 Łódź
Tax ID (NIP): 7291832386

Contact for matters relating to the protection of personal data:
E-mail: iod@berotex.pl

The controller is responsible for the lawful processing of personal data and for ensuring an appropriate level of data security.

This Privacy Policy applies to all persons using the francaroastery.com website, in particular those who:

• browse the content of the website,
• contact us via the contact form,
• send enquiries regarding private label coffee production,
• subscribe to the newsletter,
• use the functionalities available on the website,
• visit our social media profiles via links or embedded content.

The Policy also covers data collected automatically while using the website, including information stored through cookies and similar technologies.

Data provided voluntarily

We may process data provided by you when using the forms available on the website, such as:

• first and last name,
• company name,
• e-mail address,
• phone number,
• country,
• message content,
• information regarding a planned private label coffee project or cooperation.

Providing data is voluntary, however in some cases it is necessary in order to respond to your enquiry.

Data collected automatically

When you visit the website, technical information may also be collected automatically, such as:

• IP address,
• approximate location,
• device type,
• operating system,
• browser type,
• browser language,
• date and time of the visit,
• subpages visited,
• time spent on the website,
• referral source,
• information stored in cookies.

This data is used primarily to ensure the proper functioning of the website, analyse traffic and improve the quality of our services.

We process your personal data only to the extent necessary to achieve specific purposes. Depending on how you use our website, these may include:

Contacting us

If you contact us via the contact form or by e-mail, we process your data in order to respond to your enquiry, prepare an offer, provide information about our activities or establish cooperation.

The legal basis for processing is Article 6(1)(b) GDPR (steps taken prior to entering into a contract) or Article 6(1)(f) GDPR (our legitimate interest in conducting business correspondence).

Private label coffee enquiries

If you send an enquiry regarding the creation of your own coffee brand (Private Label), we process the data provided in order to:

• prepare an individual offer,
• contact you regarding the project,
• determine the details of cooperation,
• present product and service proposals,
• conduct further commercial communication.

The legal basis for processing data is Article 6(1)(b) GDPR and Article 6(1)(f) GDPR.

Newsletter

If you subscribe to our newsletter, we will use your e-mail address to send information about:

• new products,
• new coffee collections,
• guides and articles,
• coffee-related inspiration,
• events,
• promotions and special offers.

The legal basis for processing data is your consent (Article 6(1)(a) GDPR).

You may withdraw your consent at any time using the link included in every e-mail message or by contacting us.

Website traffic analysis

We analyse how our website is used in order to:

• better understand users' needs,
• develop the website,
• improve its functionality,
• measure the effectiveness of our marketing activities,
• create anonymous statistics.

The legal basis for processing data is your consent to the use of analytical cookies (Article 6(1)(a) GDPR).

Marketing

With your consent, we may use data related to your use of the website to carry out marketing activities, including displaying ads tailored to your interests.

These activities may include the use of tools such as Google Ads or Meta Pixel.

The legal basis for processing data is the consent expressed via the cookie settings (Article 6(1)(a) GDPR).

Pursuing claims and protecting our rights

In some cases, we may process personal data in order to:

• pursue claims,
• defend against claims,
• prevent abuse,
• ensure the security of our website.

The legal basis for processing is our legitimate interest in accordance with Article 6(1)(f) GDPR.

Through the website you can contact us via the contact form or send an enquiry regarding private label coffee production.

Depending on the content of the form, we may ask you to provide such data as:

• first and last name,
• company name,
• e-mail address,
• phone number,
• country,
• message content.

Providing data is voluntary, however it is necessary in order to respond to your enquiry.

We use the information provided solely for the purpose of conducting correspondence, preparing an offer, presenting a cooperation proposal or answering your questions.

We do not use data from the form for automated decision-making or profiling that would produce legal effects concerning you.

If you decide to subscribe to our newsletter, we will process your e-mail address in order to send commercial information about our activities.

The newsletter may include, among others:

• product news,
• coffee launches,
• blog articles,
• inspiration,
• information about events,
• special offers.

To operate the newsletter, we use the MailerLite platform, which acts as a data processor on our behalf.

MailerLite processes data in accordance with applicable data protection regulations and applies appropriate security measures.

You can unsubscribe from the newsletter at any time by clicking the "Unsubscribe" link included in every e-mail message or by contacting us.

Withdrawal of consent does not affect the lawfulness of data processing carried out before its withdrawal.

Our website uses cookies and similar technologies that help ensure its proper functioning, analyse traffic and carry out marketing activities.

Cookies are small text files stored on your device while using the website. Among other things, they allow us to remember selected settings, analyse how the website is used and display content tailored to users' interests.

Some cookies are necessary for the proper functioning of the website, while others are used only after obtaining your consent.

Types of cookies used

Necessary

These are essential for the proper functioning of the website and for providing its basic features, such as security, correct display of content or remembering privacy-related settings.

Without these files, the website could not function properly. They do not require your consent.

Analytical

These allow us to better understand how our website is used. Thanks to them, we can analyse, among others:

• the number of visits,
• traffic sources,
• the most frequently visited subpages,
• time spent on the website,
• user behaviour.

This information helps us continuously develop the website and improve the experience of using it. Analytical files are used only after you have given your consent.

Marketing

Marketing cookies enable advertising activities to be carried out and the effectiveness of campaigns to be measured. They may be used to:

• display ads tailored to the user's interests,
• limit the number of times the same ad is shown,
• measure the effectiveness of advertising campaigns,
• carry out remarketing.

Marketing cookies are used only after obtaining your consent.

Managing cookies

During your first visit to our website, a banner is displayed allowing you to select your cookie preferences. At any time you can:

• accept all cookies,
• reject all optional cookies,
• choose which categories of cookies you consent to,
• change previously saved settings.

You can also manage cookies yourself using your web browser settings. However, disabling certain cookies may affect the functioning of selected elements of the website.

In order to develop our website and carry out marketing activities, we use the services of external providers.

Each of them processes data in accordance with its own privacy policy and applicable data protection regulations.

Google Analytics

We use Google Analytics, which helps us analyse how the website is used. Using this tool, we can obtain information regarding, among others:

• the number of visits,
• traffic sources,
• devices used,
• subpages visited,
• time spent on the website.

Google Analytics uses cookies. Data is processed only after obtaining your consent.

Google Ads

We use Google Ads advertising tools to run marketing campaigns and measure their effectiveness. Google may use information stored in cookies to:

• measure the effectiveness of ads,
• carry out remarketing,
• analyse conversions,
• display ads tailored to users' interests.

Data processing takes place only after the appropriate consent has been given.

Meta Pixel

On our website we use Meta Pixel, a tool provided by Meta Platforms. It allows us to analyse the effectiveness of ads published on social media services and better tailor marketing campaigns to users' interests.

Meta Pixel may collect information regarding how the website is used, in particular the subpages visited and actions taken. Data is processed only after obtaining your consent.

Data transfers in connection with the use of tools

Some of the service providers we use may process data outside the European Economic Area, in particular in the United States. In such cases, data transfers take place in accordance with applicable law and using appropriate safeguards, such as European Commission adequacy decisions or standard contractual clauses, where required.

Our website may contain links or embedded content leading to our social media profiles.

We currently maintain a profile on Instagram.

Using these functionalities may involve the processing of data by the operators of the social media services in accordance with their own privacy policies.

We encourage you to review the privacy policies of the respective services before using their functionalities.

We do not sell your personal data.

To the extent necessary to conduct our business, data may be shared only with trusted entities that support us in providing our services. These may include, among others:

• the website hosting provider,
• the e-mail service provider,
• the newsletter system provider (MailerLite),
• analytical and marketing service providers (Google and Meta),
• entities providing IT and administrative services,
• entities authorised to receive data under applicable law.

Each of these entities processes data only to the extent necessary to perform the entrusted services and in accordance with applicable data protection regulations.

In connection with the use of selected technology providers, such as Google, Meta or MailerLite, your personal data may be transferred outside the European Economic Area (EEA).

Data transfers take place only in accordance with applicable law and using appropriate protective measures, in particular on the basis of a European Commission adequacy decision confirming an adequate level of data protection or using Standard Contractual Clauses, where required.

We make every effort to work only with partners that ensure a high level of security for the data being processed.

The data retention period depends on the purpose for which the data was collected.

Contact form

Data provided via the contact form is stored for the period necessary to conduct correspondence, prepare an offer and conclude the contact, and subsequently for the period resulting from applicable law or until any potential claims become time-barred.

Private label enquiries

Data provided in connection with an enquiry regarding private label coffee production is stored for the duration of commercial discussions, the performance of cooperation, or until claims become time-barred.

Newsletter

Data processed in connection with sending the newsletter is stored until consent is withdrawn or you effectively unsubscribe from the list of subscribers.

Analytical and marketing data

Data processed through cookies is stored for the period specified in the settings of the individual cookies or until consent is withdrawn.

In connection with the processing of personal data, you have the rights arising from the GDPR. You have the right to:

• obtain information about the processing of your personal data,
• access your data,
• rectify data if it is incorrect or out of date,
• erase data ("the right to be forgotten") where the grounds provided for by law apply,
• restrict the processing of data,
• data portability, if processing is carried out on the basis of consent or a contract and by automated means,
• object to the processing of data based on our legitimate interest,
• withdraw consent at any time, if processing is carried out on that basis.

Withdrawal of consent does not affect the lawfulness of data processing carried out before its withdrawal.

If you consider that we process your data in a manner inconsistent with applicable law, you also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).

The security of personal data is important to us.

We apply appropriate technical and organisational measures aimed at protecting data against:

• loss,
• destruction,
• unauthorised access,
• disclosure,
• alteration,
• accidental or unlawful processing.

We regularly review the solutions in place and take action to ensure an appropriate level of security, taking into account the nature of the data being processed and the potential risk.

Our activities and the technologies we use may change, therefore we reserve the right to update this Privacy Policy.

Each new version will be published on the website together with its effective date.

If the changes have a significant impact on the way personal data is processed, we will inform you accordingly, in line with applicable law.

If you have any questions regarding this Privacy Policy or the way your personal data is processed, you can contact us.

Data controller:

P.P.H.U. „BEROTEX" Jarosław Majtczak
ul. Kolumny 221
93-613 Łódź
Tax ID (NIP): 7291832386

E-mail: iod@berotex.pl

We will make every effort to answer your questions as soon as possible.